When will I be notified that I’m approaching my limit?
To help you manage your account, you’ll be notified as you approach your credit limit at the following thresholds:
|$200 credit limit||$300 credit limit||Action|
|1st threshold||$150||$225||Text message warning|
|2nd threshold||$175||$250||Outgoing calls redirected to us until payment received|
|3rd threshold||$190||$275||Text message warning|
|4th threshold||$200||$300||Service suspended until payment received|
All credit limit notifications are free of charge. Once you receive notification, you should make a payment immediately to avoid service suspension.
If you have a pre-authorized payment plan, remember that payments are charged on a specific day each month. If you're approaching your credit limit, you may need to make a separate payment to avoid going over.
Please note that if your usage increases very quickly and you exceed your credit limit, your account may be suspended without warning. You can view your credit limit threshold and spending limit by logging in to MyBell.