If you need to reschedule your appointment once you received the reminder notification, you can easily select a new arrival window in the Manage Your Appointment tool.
If you need to reschedule before receiving your notification, please contact us.
- In the notification, select the link to manage your appointment.
- Select the Reschedule button.
- Select your preferred appointment window from the available options.
- Select the Confirm button.
- Select the Close button.
Your appointment has now been rescheduled.
The appointment window you have selected is for the technician’s arrival time. Depending on its complexity, the job may extend past the selected time frame.