Types of notifications
You will receive three notifications either by text or email based on the preference you selected when you booked the appointment.
First notification - Reminder
The day before your scheduled appointment, you will receive a reminder where you’ll be able to confirm your availability, or cancel or reschedule your appointment.
Second notification - En route
You’ll get a second notification when the technician is on the way. You will have the ability to check the estimated arrival time.
Third notification - Installation or repair complete
the final notification is sent once the technician has completed the job. You can return to the tool and rate your experience.