To suspend your monthly Bell Mobility service, please contact us. (Does not apply to prepaid service.)
In MyBell, you can temporarily suspend your TV, Internet and Home phone services when they are not needed.
- Select the services to suspend.
- Choose your start and end dates.
- Select Continue.
- Review the request and select Submit.
The suspension takes effect between 12 a.m. and 8 a.m. on the requested day.
A one-time suspension charge of $49 will be applied to your next bill. Monthly service charges will be prorated within 1–2 billing cycles. The amount depends on the dates when the suspension takes effect and when it ends. Monthly rental charges (for example if you rent-to-own a TV receiver) will continue to apply as per the terms of service.