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Closed captioning is not working on Bell Satellite TV

Applicable to: 6131, 6400, 6500, 7500, 9241, 9242, 9400, 9500

9500 Whole Home PVR, 7500 Whole Home receiver, 6500 HD Receiver 6131 / 6400 / 9241 / 9242 / 9400

Steps to follow: 7

1.
On your Satellite TV remote, press MENU. Scroll to and select Preferences.

Scroll to and select Preferences. Scroll to and select Preferences.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us

2.
Scroll to and select Closed Caption.

Scroll to and select Closed Caption. Scroll to and select Closed Caption.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us

3.
Scroll to and select Caption On/Off.

Scroll to and select Caption On/Off. Scroll to and select Caption On/Off.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us

4.
Scroll to and select CC is on.

Scroll to and select CC is on. Scroll to and select CC is on.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us

5.
Scroll to and select Done.

Note: It can take a minute or two before closed captioning appears, and closed captioning does not appear during commercial breaks.

Scroll to and select Done.Note: It can take a minute or two before closed captioning appears, and closed captioning does not appear during commercial breaks. Scroll to and select Done.Note: It can take a minute or two before closed captioning appears, and closed captioning does not appear during commercial breaks.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us

6.
If closed captioning is not working, return to the Closed Caption menu, scroll to and select Reset CC Defaults.

If closed captioning is not working, return to the Closed Caption menu, scroll to and select Reset CC Defaults. If closed captioning is not working, return to the Closed Caption menu, scroll to and select Reset CC Defaults.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us

7.
Press Info, (CC) should be displayed at the end of the program description.

Press Info, (CC) should be displayed at the end of the program description. Press Info, (CC) should be displayed at the end of the program description.

Images may not be exactly as shown.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available contact us