How to replace Bell Satellite TV equipment that is defective or damaged

Contact customer service to speak with a technical support representative, who will be able to determine whether your receiver is defective or not. In case that you receiver has to be replaced, our representative will advise you if your equipment is in or out of warranty and if charges will apply (where applicable).

Depending on your location, you could receive your replacement equipment between one to five business days. When you receive your replacement hardware, follow the enclosed instructions in order to return your existing hardware back to us within 30 days.

Learn more about returning your Satellite TV receiver.