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I can't access some of the channels that I've subscribed to

If channels that you subscribe to appear in red in the programming guide, try the following:

  1. Reset your receiver
    On most models, simply hold the POWER button on the front of your receiver for 5 to 8 seconds and then allow it to reset the satellite signal. 
  2. Synchronize your programming

    Log in to MyBell and synchronize your programming online. Simply follow the on-screen instructions. .

Log in to MyBell




If channels that you subscribe to do not appear in your programming guide at all, find help here.

If the problem persists, please contact customer service. Note: Be sure to let the representative know if you have already tried resetting your receiver.

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