The steps below can help you when you experience the following issues :
- Cannot watch live content
- App is frozen or not working
Steps to follow:
- First, ensure that your Android TV device is connected to your unlimited Bell home Wi-Fi and that your Wi-Fi is working. If you are experiencing issues with Wi-Fi, restart your modem to see if it resolves the issue.
- If the issue persists, then restart your Android TV device.
Internet speeds of 15 Mbps or higher is recommended
For issues with your Android TV device, check out the support sites below: