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How to reset the APN settings to default on my Sony smartphone

 Go to Mobility supportGo to Mobility support
   
Step 1 of 8
Touch Apps.
1. 
Touch Apps.
Illustration of this step

Images may not be exactly as shown.

Step 2 of 8
Touch Settings.
2. 
Touch Settings.
Illustration of this step

Images may not be exactly as shown.

Step 3 of 8
Touch Network & Internet.
3. 
Touch Network & Internet.
Illustration of this step

Images may not be exactly as shown.

Step 4 of 8
Touch Mobile network.
4. 
Touch Mobile network.
Illustration of this step

Images may not be exactly as shown.

Step 5 of 8
Touch Access Point Names.
5. 
Touch Access Point Names.
Illustration of this step

Images may not be exactly as shown.

Step 6 of 8
Touch the Menu icon.
6. 
Touch the Menu icon.
Illustration of this step

Images may not be exactly as shown.

Step 7 of 8
Touch Reset to default.
7. 
Touch Reset to default.
Illustration of this step

Images may not be exactly as shown.

Step 8 of 8
The APN settings have been reset to default.
8. 
The APN settings have been reset to default.
Illustration of this step

Images may not be exactly as shown.

Applicable to: Sony Xperia XZ1, XZ2

Note

Incorrect APN settings can cause issues with data services (e.g., email, web browsing) and with picture and video messaging (MMS). To resolve issues, you can reset the APN settings on your Sony Smartphone to the default APN settings that are programmed into your Bell SIM card.

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