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How to turn data roaming and data services on/off on my BlackBerry smartphone

Go to Mobility support

Step 1 of 13

Touch Apps.

Touch Apps.Touch Apps.

Step 2 of 13

Scroll to and touch Settings.

Scroll to and touch Settings.Scroll to and touch Settings.

Step 3 of 13

Touch Network & Internet.

Touch More.Touch More.

Step 4 of 13

Touch Cellular networks.

Touch Mobile networks.Touch Mobile networks.

Step 5 of 13

Touch Data services while roaming.

Touch Data services while roaming.Touch Data services while roaming.

Step 6 of 13

Touch the desired option (e.g., On).

Touch the desired option (e.g., On).Touch the desired option (e.g., On).

Step 7 of 13

Touch OK.

Touch OK. Touch OK.

Step 8 of 13

Data roaming is now on.
Touch Data services while roaming again to turn it off.

Data roaming is now on.Touch Data services while roaming again to turn it off.Data roaming is now on.Touch Data services while roaming again to turn it off.

Step 9 of 13

To switch data off completely, touch Back.

To switch data off completely, touch Back. Touch OK.

Step 10 of 13

Touch Data usage.

Touch Back. Touch OK.

Step 11 of 13

Touch Cellular Data slider.

Touch Data usage.Touch Data usage.

Step 12 of 13

Touch Ok to turn it off.

Touch the Mobile data slider to turn it off.Touch the Mobile data slider to turn it off.

Step 13 of 13

Data services are now off.
Touch the Mobile data slider again to turn data services on.

Data services are now off.Touch the Mobile data slider again to turn data services on. Touch Data usage.
  1. Touch Apps.
  2. Scroll to and touch Settings.
  3. Touch Network & Internet.
  4. Touch Cellular networks.
  5. Touch Data services while roaming.
  6. Touch the desired option (e.g., On).
  7. Touch OK.
  8. Data roaming is now on.
    Touch Data services while roaming again to turn it off.
  9. To switch data off completely, touch Back.
  10. Touch Data usage.
  11. Touch Cellular Data slider.
  12. Touch Ok to turn it off.
  13. Data services are now off.
    Touch the Mobile data slider again to turn data services on.
Applicable to:
KEYone, KEY2, KEY2 LE, Motion.