1. Touch Apps.
Images may not be exactly as shown.
You can erase your content and settings from the BlackBerry smartphone and reset it to the factory default state. After the reset, the phone will reboot to the initial setup screen.
IMPORTANT:
All of your media, data and settings will be erased. This action cannot be undone.
If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.
2. Scroll to and touch Settings.
Images may not be exactly as shown.
You can erase your content and settings from the BlackBerry smartphone and reset it to the factory default state. After the reset, the phone will reboot to the initial setup screen.
IMPORTANT:
All of your media, data and settings will be erased. This action cannot be undone.
If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.
3. Scroll to and touch Backup & reset.
Images may not be exactly as shown.
You can erase your content and settings from the BlackBerry smartphone and reset it to the factory default state. After the reset, the phone will reboot to the initial setup screen.
IMPORTANT:
All of your media, data and settings will be erased. This action cannot be undone.
If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.
4. Scroll to and touch Factory data reset.
Images may not be exactly as shown.
You can erase your content and settings from the BlackBerry smartphone and reset it to the factory default state. After the reset, the phone will reboot to the initial setup screen.
IMPORTANT:
All of your media, data and settings will be erased. This action cannot be undone.
If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.
5. Read the warning. Touch RESET PHONE.
Images may not be exactly as shown.
You can erase your content and settings from the BlackBerry smartphone and reset it to the factory default state. After the reset, the phone will reboot to the initial setup screen.
IMPORTANT:
All of your media, data and settings will be erased. This action cannot be undone.
If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.
6. If prompted, enter your device lock code (PIN, password, pattern, etc.) and touch Enter.
Images may not be exactly as shown.
You can erase your content and settings from the BlackBerry smartphone and reset it to the factory default state. After the reset, the phone will reboot to the initial setup screen.
IMPORTANT:
All of your media, data and settings will be erased. This action cannot be undone.
If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.
7. Touch ERASE EVERYTHING.
Images may not be exactly as shown.
You can erase your content and settings from the BlackBerry smartphone and reset it to the factory default state. After the reset, the phone will reboot to the initial setup screen.
IMPORTANT:
All of your media, data and settings will be erased. This action cannot be undone.
If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.
8. The phone will reset and reboot.
Images may not be exactly as shown.
You can erase your content and settings from the BlackBerry smartphone and reset it to the factory default state. After the reset, the phone will reboot to the initial setup screen.
IMPORTANT:
All of your media, data and settings will be erased. This action cannot be undone.
If the Device Protection feature is enabled, it will stay enabled. After the reset, you will need to enter your Google account password to use the phone again.
