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How to reset the network settings on my Alcatel smartphone

Go to Mobility support

Step 1 of 9

Touch Apps.

Touch Apps.Touch Apps.

Step 2 of 9

Touch Settings.

Touch Settings.Touch Settings.

Step 3 of 9

Scroll to and touch System.

Scroll to and touch System.Scroll to and touch System.

Step 4 of 9

Touch Reset options.

Touch Reset options.Touch Reset options.

Step 5 of 9

Touch Reset Wi-Fi, mobile & Bluetooth.

Touch Reset Wi-Fi, mobile & Bluetooth.Touch Reset Wi-Fi, mobile & Bluetooth.

Step 6 of 9

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Step 7 of 9

If youʼre prompted for screen lock credentials, enter your PIN/password/pattern and touch the Next icon.

If youʼre prompted for screen lock credentials, enter your PIN/password/pattern and touch the Next icon.If youʼre prompted for screen lock credentials, enter your PIN/password/pattern and touch the Next icon.

Step 8 of 9

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Step 9 of 9

The network settings have been reset.

The network settings have been reset.
  1. Touch Apps.
  2. Touch Settings.
  3. Scroll to and touch System.
  4. Touch Reset options.
  5. Touch Reset Wi-Fi, mobile & Bluetooth.
  6. Touch RESET SETTINGS.
  7. If youʼre prompted for screen lock credentials, enter your PIN/password/pattern and touch the Next icon.
  8. Touch RESET SETTINGS.
  9. The network settings have been reset.
Applicable to:
Alcatel 1, A50, U50. 1X, 1B.