How does the built-in Wi-Fi hotspot work?
Your vehicle’s Wi-Fi hotspot works just like your home’s Wi-Fi network. It has
a default network name and password. Only people who know the password will be
able to connect.
A Bell data plan is required to activate the hotspot. Once activated, you can
connect to your Wi-Fi hotspot on Canada’s best national network.
How do I activate Bell Connected Car Built-in connectivity?
First, you will need to sign up for the free trial, which will give you up to
3 GB of complimentary data for use within 3 months of activation. Once the
trial is over, you will need to subscribe to a
Bell Connected Car Built-in data plan
to continue using your vehicle’s Wi-Fi hotspot.
How do I sign up for the free trial?
Visit
bell.ca/connectedcarbuiltin
and select your vehicle to confirm compatibility. If compatible, click on
Start your free trial and complete the registration steps.
You can also sign up at a Bell store.
How do I continue using Connected Car Built-in connectivity after finishing
my free trial?
Log in to MyVehicle to sign up for a
Bell Connected Car plan.
What plans are available for Built-in connectivity?
See the plans
available for Bell Connected Car Built-in.
Do I have to be a Bell Mobility customer to activate Connected Car Built-in
connectivity?
No, you do not have to be an existing Bell Mobility customer to activate
Connected Car Built-in connectivity. If you are a new customer, go to the
MyVehicle portal and follow the
prompts to activate Bell Connected Car Built-in and sign up for a prepaid plan.
How do I top up my Prepaid data plan if it’s been fully consumed?
Data top-ups are available through MyBell.
Log in to MyBell, select your Bell
Connected Car service, and click on Top up now under
My prepaid account.
How do I change my vehicle’s Wi-Fi password?
Please see your car manufacturer’s website for details on how to change your
vehicle’s Wi-Fi network name and password.
Can I use the Built-in connectivity Wi-Fi hotspot when travelling outside
of Canada?
U.S. roaming is available with the Connect Everything plan and the Flex plan.
See the rate plans and roaming fees.
Roaming is not available with Prepaid plans; however, you can use your data
across Canada.
Note: you will only be charged for a maximum of 20 days roaming per Bell
Connected Car within the same billing period.
How much will I be charged for roaming if I have a Bell Connected Car plan
that shares data with my smartphone?
You will be charged $13/day* for roaming with Bell Connected Car Built-in. If
your smartphone is connected to your vehicle’s Wi-Fi hotspot, your smartphone
will not be charged for roaming separately.
If you wish to call or text using your smartphone while roaming, we recommend
that you sign up for Roam Better.
* Valid each day until 11:59 p.m. ET.
How do I turn off roaming for Bell Connected Car Built-in?
You can block roaming on your account by calling
1 800 667-0123 (or call
*611 from any Bell mobile phone).
How do I speak to someone about my current service and rate plan
options?
Call 1 800 667-0123 (or call
*611 from any Bell mobile phone).
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