1. Turn off the phone by pressing the Power button. If it won't turn off, remove then reinsert the battery.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
2. To remove the battery, lift the top of the battery cover and pull it away from the phone.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
3. Remove the battery, wait for a few seconds, and then reinsert the battery.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
4. Line up the battery cover hinge with the designated holes inside the phone. Gently push down the cover until it clicks into place.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
5. Press and hold the Volume down, Volume up and Power buttons until the Samsung logo appears on the screen.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
6. Scroll to wipe data/factory reset by pressing the Volume down button.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
7. Touch Home.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
8. Scroll to Yes -- delete all user data by pressing the Volume down button.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
9. Touch Home.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
10. The phone will reset and wipe all contents.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
11. Touch Home.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.
12. The phone will reboot to the initial setup screen.
If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
A hard reset will delete your data, apps and settings. It will not remove data from the memory card.