How to perform a hard reset when my Samsung Galaxy Note is unresponsive

Samsung Galaxy Note™ (2.3.6)

Steps to follow: 12

Turn off the phone by pressing the Power button. If it won't turn off, remove then reinsert the battery.
To remove the battery, lift the top of the battery cover and pull it away from the phone.
Remove the battery, wait for a few seconds, and then reinsert the battery.
Line up the battery cover hinge with the designated holes inside the phone. Gently push down the cover until it clicks into place.
Press and hold the Volume down, Volume up and Power buttons until the Samsung logo appears on the screen.
Scroll to wipe data/factory reset by pressing the Volume down button.
Touch Home.
Scroll to Yes -- delete all user data by pressing the Volume down button.
Touch Home.
The phone will reset and wipe all contents.
Touch Home.
The phone will reboot to the initial setup screen.

1. Turn off the phone by pressing the Power button. If it won't turn off, remove then reinsert the battery.

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How to perform a hard reset when my Samsung Galaxy Note is unresponsive

Samsung Galaxy Note™ (2.3.6)

1. Turn off the phone by pressing the Power button. If it won't turn off, remove then reinsert the battery.

2. To remove the battery, lift the top of the battery cover and pull it away from the phone.

3. Remove the battery, wait for a few seconds, and then reinsert the battery.

4. Line up the battery cover hinge with the designated holes inside the phone. Gently push down the cover until it clicks into place.

5. Press and hold the Volume down, Volume up and Power buttons until the Samsung logo appears on the screen.

6. Scroll to wipe data/factory reset by pressing the Volume down button.

7. Touch Home.

8. Scroll to Yes -- delete all user data by pressing the Volume down button.

9. Touch Home.

10. The phone will reset and wipe all contents.

11. Touch Home.

12. The phone will reboot to the initial setup screen.

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Need help?

How to perform a hard reset when my Samsung Galaxy Note is unresponsive

Samsung Galaxy Note™ (2.3.6)

1. Turn off the phone by pressing the Power button. If it won't turn off, remove then reinsert the battery.

2. To remove the battery, lift the top of the battery cover and pull it away from the phone.

3. Remove the battery, wait for a few seconds, and then reinsert the battery.

4. Line up the battery cover hinge with the designated holes inside the phone. Gently push down the cover until it clicks into place.

5. Press and hold the Volume down, Volume up and Power buttons until the Samsung logo appears on the screen.

6. Scroll to wipe data/factory reset by pressing the Volume down button.

7. Touch Home.

8. Scroll to Yes -- delete all user data by pressing the Volume down button.

9. Touch Home.

10. The phone will reset and wipe all contents.

11. Touch Home.

12. The phone will reboot to the initial setup screen.

Was this article useful?

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