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How to reset the network settings on my Samsung smartphone

Go to Mobility support

Step 1 of 8

Swipe up or down to view the apps.

Swipe up or down to view Apps.Swipe up or down to view Apps.

Step 2 of 8

Touch Settings.

Touch Settings.Touch Settings.

Step 3 of 8

Scroll to and touch General management.

Scroll to and touch General management.Scroll to and touch General management.

Step 4 of 8

Touch Reset.

Touch Reset.Touch Reset.

Step 5 of 8

Touch Reset network settings.

Touch Reset network settings.Touch Reset network settings.

Step 6 of 8

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Step 7 of 8

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Step 8 of 8

The network settings have been reset.

The network settings have been reset.
  1. Swipe up or down to view the apps.
  2. Touch Settings.
  3. Scroll to and touch General management.
  4. Touch Reset.
  5. Touch Reset network settings.
  6. Touch RESET SETTINGS.
  7. Touch RESET SETTINGS.
  8. The network settings have been reset.
Applicable to:
Samsung Galaxy S series (S7 and higher), A series (A5 and higher), Note series (Note9 and higher), XCover4, XCover 6 Pro, J3, Z Flip series, FE series.