1. Press and hold the alt key, the right aA key (shift/caps lock) and the del key at the same time.
Follow these steps to safely reset and reboot your BlackBerry® smartphone.
2. The BlackBerry smartphone will shut down, and the keys can now be released.
Follow these steps to safely reset and reboot your BlackBerry® smartphone.
3. When the BlackBerry smartphone has restarted the reset is complete.
Follow these steps to safely reset and reboot your BlackBerry® smartphone.