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How to reset my BlackBerry Curve 9360 to the factory default settings

BlackBerry® Curve™ 9360 (7.0.0.182)

Steps to follow: 3

Press and hold the alt key, the right aA key (shift/caps lock) and the del key at the same time.
The BlackBerry smartphone will shut down, and the keys can now be released.
When the BlackBerry smartphone has restarted the reset is complete.

1. Press and hold the alt key, the right aA key (shift/caps lock) and the del key at the same time.

Illustration of this step

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

2. The BlackBerry smartphone will shut down, and the keys can now be released.

Illustration of this step

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

3. When the BlackBerry smartphone has restarted the reset is complete.

Illustration of this step

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

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