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How to reset my BlackBerry Curve 9360 to the factory default settings

BlackBerry® Curve™ 9360 (7.0.0.182)

Steps to follow: 3
  • Press and hold the alt key, the right aA key (shift/caps lock) and the del key at the same time.
  • The BlackBerry smartphone will shut down, and the keys can now be released.
  • When the BlackBerry smartphone has restarted the reset is complete.

1. Press and hold the alt key, the right aA key (shift/caps lock) and the del key at the same time.

Illustration of this step

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

2. The BlackBerry smartphone will shut down, and the keys can now be released.

Illustration of this step

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

3. When the BlackBerry smartphone has restarted the reset is complete.

Illustration of this step

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

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