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How to reset the network settings on my BlackBerry smartphone

Go to Mobility support

Step 1 of 8

Touch Apps.

Touch Apps.Touch Apps.

Step 2 of 8

Scroll to and touch Settings.

Scroll to and touch Settings.Scroll to and touch Settings.

Step 3 of 8

Touch System.

Touch More.Touch More.

Step 4 of 8

Touch Reset options..

Touch Network settings reset.Touch Network settings reset.

Step 5 of 8

Touch Network settings reset.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Step 6 of 8

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Step 7 of 8

Touch RESET SETTINGS again.

The network settings have been reset. Touch RESET SETTINGS.

Step 8 of 8

Your Network settings have been reset

The network settings have been reset.
  1. Touch Apps.
  2. Scroll to and touch Settings.
  3. Touch System.
  4. Touch Reset options..
  5. Touch Network settings reset.
  6. Touch RESET SETTINGS.
  7. Touch RESET SETTINGS again.
  8. Your Network settings have been reset
Applicable to:
KEYone, KEY2, KEY2 LE, Motion.