What are Bell Mobility’s current one-time fees?

Bell Mobility may charge you a one-time fee for certain transactions. These fees may vary depending on how you go about making the change (by phone, in store or online).

Here’s a list of some of the current one-time fees that might apply to you, depending on what you need done and how your request is fulfilled.

Remember that these fees will change over time, so check back immediately prior to making your transaction to ensure you are looking at the most current list. 

Note:  as of December 8, 2020, one-time fees will increase for the following services :

  • Change the name on the bill or transfer ownership (from $40 to $45)
  • Restore a suspended service (from $40 to $45)
  • Change mobile number (from $40 to $45)
  • Bill reprint (from $5/bill to $15/bill)
  • Non-sufficient funds (from $12.85 to $25)
  • Service Adjustment Fee (from $10 to $15 if change to rate plan/data feature becomes effective the next billing cycle)

 

Fee* By phone In store Online
Change mobile number $40 $40 $40
Activate a device $45 $45 $45
Activate a smartwatch $45 $45 $10
Upgrade a device $45 $45 $45
Account type change $35 $35 N/A
Unlock a device Free N/A Free
Program a device Free Free N/A
Resume a cancelled service $35 N/A N/A
Restore a suspended service $40 N/A N/A
Split a service $35 N/A N/A
Reset a voicemail password $5 N/A Free
Change a Fab number $5 N/A Free
Transfer to prepaid $50 N/A N/A
Top up a prepaid account $2 $2 Free
Non-sufficient funds $12.85 $12.85 N/A
Change the name on the bill or transfer ownership $40 $40 $40
Bill reprint $5/bill N/A Free (last 18 months available)
Detailed account activity $3/subscriber N/A Free
Service Adjustment Fee Free 

($10 if change to rate plan/data feature becomes effective before next billing cycle) 

 Free 

($10 if change to rate plan/data feature becomes effective before next billing cycle)
 

 Free

*Subject to change over time. Applicable taxes extra.

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