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What are Bell Mobility’s network types and how are they used?

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

Canadian network coverage map

Expected download speeds (theoretical peak download speeds may vary):

  • LTE Advanced: average 25-285 Mbps
  • LTE: 12-40 Mbps
  • 4G HSPA+: HSPA+; average 3.5-14 Mbps

You will notice slower HSPA speeds of up to 1.5 Mbps in the following communities in the North: Arviat, Baker Lake, Cambridge Bay, Colville Lake, Holman, Igloolik, Gameti, Iqaluit, Lutselk'e, Nahanni Butt, Paulatuk, Pond Inlet, Rankin Inlet, Sachs Harbour and Ulukhaktok.

Due to technology limitations, Prepaid HSPA service will not be available in certain areas of Nunavut, namely: Cambridge Bay, Rankin Inlet and Iqaluit.

What network does my device use?
5G
LTE, LTE Advanced and LTE-M
HSPA (3G) and HSPA+ (4G)
Canadian network coverage map

Expected download speeds (theoretical peak download speeds may vary):

  • LTE Advanced: average 25-285 Mbps
  • LTE: 12-40 Mbps
  • 4G HSPA+: HSPA+; average 3.5-14 Mbps

You will notice slower HSPA speeds of up to 1.5 Mbps in the following communities in the North: Arviat, Baker Lake, Cambridge Bay, Colville Lake, Holman, Igloolik, Gameti, Iqaluit, Lutselk'e, Nahanni Butt, Paulatuk, Pond Inlet, Rankin Inlet, Sachs Harbour and Ulukhaktok.

Due to technology limitations, Prepaid HSPA service will not be available in certain areas of Nunavut, namely: Cambridge Bay, Rankin Inlet and Iqaluit.


What network does my device use?

Mobile network technology is constantly being improved, primarily to let you send and receive data faster. You’ll appreciate the faster speeds when surfing the Internet, streaming videos, playing games, downloading apps and files, and more.

Not sure which network your device works on?

Not sure which network your device works on?

Network lookup tool


5G

5G is the next generation of wireless technology. While 5G will take time to roll out across Canada, coverage will soon begin in select major urban centres. To experience 5G, you’ll need a 5G-compatible phone that connects to the Bell 5G network. If you’re in an area that does not have 5G coverage yet, your phone will automatically switch to the 4G network.

Learn more about Bell’s 5G coverage


LTE, LTE Advanced and LTE-M

LTE (Long-Term Evolution) is the gold standard in mobile network technology. Everything you do on the Bell LTE network, from watching videos to running business applications, will be faster and better. 

LTE Advanced is an evolution of LTE, and is the fastest and most advanced mobile technology in the world. LTE Advanced provides a turbo boost for data-intensive activities so that you can have faster download speeds and less buffering. Bell customers on the LTE Advanced network can enjoy blazing-fast theoretical download speeds that can exceed 1 Gbps. 

Expected download speeds (theoretical peak download speeds may vary):

  • LTE Advanced: average 25–220 Mbps
  • LTE: average 12–40 Mbps 

LTE-M (Long-Term Evolution, Category M1) technology is a subset of our LTE network. It supports a variety of network-connected smart devices, including the Samsung SmartThings Tracker and other devices coming soon. For our Medium and Large Business customers, LTE-M supports Internet of Things (IoT) deployments.

See the network map above for LTE and LTE-M coverage.

LTE-M is currently not available in Saskatchewan.


HSPA (3G) and HSPA+ (4G)

HSPA (High Speed Packet Access, or 3G) is a mobile network technology that offers data speeds up to 21 Mbps.

HSPA+ (also called Evolved HSPA, or 4G) is a further evolution of HSPA that offers data speeds up to 42 Mbps.

Expected download speeds (theoretical peak download speeds may vary):

  • HSPA (3G) and HSPA+ (4G): average 3.5–14 Mbps

You will notice slower HSPA speeds of up to 1.5 Mbps in the following communities in the North: Arviat, Baker Lake, Cambridge Bay, Colville Lake, Holman, Igloolik, Gameti, Iqaluit, Lutselk'e, Nahanni Butte, Paulatuk, Pond Inlet, Rankin Inlet, Sachs Harbour and Ulukhaktok.

Due to technology limitations, Prepaid HSPA service is not available in certain areas of Nunavut, namely: Cambridge Bay, Rankin Inlet and Iqaluit.


Network lookup tool

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