Starting on January 31, 2017, Bell will no longer support some older CDMA mobile devices in Québec.
What do these changes mean to my service?
Starting on January 31, 2017, all voice (including 9-1-1 calls), text and data services will no longer be available on some older CDMA mobile devices within the province of Québec.
What should I do if I use an older CDMA device in Québec?
We are committed to providing our customers with the most advanced wireless technologies to serve their needs. Now is a great time to consider upgrading to new devices that run on our fastest network. Wireless coverage is available to over 98% of Canadians on our LTE network. We have a great selection of phones featuring the latest technology.
Consumer and small business customers:
Please visit your Bell store or call 1 855 537-9999.
Please contact your Bell Business Representative or Authorized Bell Dealer.
Will I still be able to make/receive calls (including 9-1-1 services)?
Starting on the date above, customers in Québec with older devices that use the CDMA network will no longer be able to make or receive calls.
Will I still be able to send/receive texts?
Starting on the date above, customers in Québec with older devices that use the CDMA network will no longer be able to send or receive texts.
Will I still have data connectivity?
Starting on the date above, customers in Québec with older devices that use the CDMA network will no longer be able to use data services. This includes Mobile Cards, Turbo Sticks and tethering.
Is my device affected?
As part of this discontinuation of service, impacted devices include (but are not limited to) the following:
Motorola StarTAC 7867
Qualcomm QCP-2700 (i)
Samsung SCH-2530 (e)