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How to reset TCP/IP (Windows)

Connection Hub

Steps to follow: 12
  • Click Start.
  • Click Run.
  • Enter cmd.
  • Click OK.
  • Enter netsh int ip reset c:\resetlog.txt in the command console.
  • Press Enter on your keyboard.
  • Wait briefly while TCP/IP is reset and a log file is created.
  • To view the log file, click Start.
  • Click My Computer.
  • Click Local Disk (C:).
  • Scroll to and double-click on resetlog.txt.
  • The log for the TCP/IP reset is displayed.
    The log will confirm that the reset has been completed.

1. Click Start.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

2. Click Run.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

3. Enter cmd.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

4. Click OK.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

5. Enter netsh int ip reset c:\resetlog.txt in the command console.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

6. Press Enter on your keyboard.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

7. Wait briefly while TCP/IP is reset and a log file is created.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

8. To view the log file, click Start.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

9. Click My Computer.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

10. Click Local Disk (C:).

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

11. Scroll to and double-click on resetlog.txt.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

12. The log for the TCP/IP reset is displayed.
The log will confirm that the reset has been completed.

Illustration of this step

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

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