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How do I make a collect call and how much does it cost?

With a collect call, the person receiving the call is billed instead of the person making the call.

Making a collect call

To make a collect call from your Bell Home phone, dial 0 and follow the automated voice prompts. The charges will be billed to the person receiving the call, so they must accept the charges before the call can be connected.

Bell charges for collect calls are shown below. If you receive a collect call from another phone carrier, different charges may apply.

Type of call Charges to the caller Charges to the receiver

Local collect call (automated system)

None

$1.00

Local collect call (operator assisted)

None

$4.00

Long distance collect call (automated system)

None

$2.50 plus per-minute basic long distance rates apply.

Collect calls are not included in any long distance package.

Long distance collect call (operator assisted)

None

$4.00plus per-minute basic long distance rates apply.

Collect calls are not included in any long distance package.

Note: some countries do not allow collect calls for fraud-related reasons.

There are two ways to prevent receiving collect calls:

  1. Decline when asked if you accept the charges.
  2. Call 1 866 310-BELL (2355) and ask us to restrict collect calls on your account.