What is the Enhanced Community Notification Service (eCNS)?
The Enhanced Community Notification Service (eCNS) is used to notify you, via an automated telephone message, of alerts and emergencies in your area.1
Bell was mandated by the CRTC to provide various municipalities with a list of addresses and phone numbers for both listed and unlisted Bell phone subscribers2, so residents could benefit from the service.
This service will only be used to notify you of emergency events. An emergency is defined as "an imminent or occurring danger which represents a threat to the life, the health or the security of a person".
| Region | Roll-out date | Contact information |
|---|---|---|
| Saint-Maurice, Québec | September 2013 | City manager: Andrée Neault Phone: 819 374-4525 Email: andree.neault@st-maurice.ca |
| Halton Region (City of Burlington, Town of Halton Hills, Town of Milton, Town of Oakville) | November 2013 | The Regional Municipality of Halton |
| Québec City region (City of Québec, L'Ancienne-Lorette, Saint-Augustin-de-Desmaures and Wendake) | October 2014 | City of Québec |
| Bois-des-Filion, Québec | June 2016 | City of Bois-des-Filion |
| Laval, Quebec | June 2016 | City of Laval |
Notes:
(1) This is only applicable if your phone is in a municipality identified above.
(2) Your name will not be provided as part of this service. Mobile phone numbers, four-party lines and nomadic voice over IP phone services will not receive notification through the eCNS. This use of information was authorized by the CRTC in Telecom Decisions 2007-13 and 2008-37.
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