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What should I do to get ready for my Fibe TV installation

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

Preparing for your Fibe TV installation
During your installation

During your installation

Your Bell Fibe TV and Internet installation may start at any time during your scheduled appointment window and extend beyond the allotted window depending on your requirements. We recommend you allow a minimum of five hours for a complete installation.

During your installation, the Bell Fibe TV technician will:

  • Install your Bell Fibe TV receivers in their requested locations.
  • Install the Internet gateway and configure it for Fibe TV.
  • Connect one PC and one laptop to the Internet gateway.
  • Activate all the receivers ordered.
  • Adjust the Bell Fibe receiver settings for the sharpest picture quality
  • Program the Bell Fibe universal remote for your devices and provide you with a full tutorial on how to use your new Bell Fibe TV receiver and remote.

NOTE: The technician will connect the Bell Fibe TV receivers to your home theatre system but is not responsible for home theatre configuration and set up.

Bell Fibe TV wiring
Preparing for your Fibe TV installation

Preparing for your Fibe TV installation

To prepare for your installation appointment, we recommend the following:

Before your installation date:
  • If you do not own your property, please have explicit authorization from the landlord to install new wiring, including drilling if needed.
  • If in a condo or apartment building, please arrange for access to the internal wiring closets through your building management.
On your installation date:
  • You, or a representative over the age of 18, must be present during the installation.
  • Please have any additional A/V wires you wish to connect from your TV to your Bell Fibe TV receiver. Your Fibe receivers already come with HDMI or component cables (HD), as well as composite/RCA cables (SD video/stereo audio).
  • Make sure there is a clear path and unobstructed access to the location where the Fibe TV receiver will be installed and the rear of the TV can be easily accessed.
  • Make sure the area where the Fibe TV receiver will reside allows for ventilation and airflow.
  • Please have adequate power outlets available at the TV and PC locations. (Power bars are not included in the installation, but we recommend having two available for your installation).
  • Make sure TVs and PCs are functioning, and are physically accessible.
  • Please provide the login information for your computer so the technician can set up your Internet connection.
  • Please have the WEP or WPA key for your wireless home network available so the technician can configure your new gateway with your existing wireless settings.
  • Be sure your computer meets the minimum system requirements.


During your installation

During your installation

Your Bell Fibe TV and Internet installation may start at any time during your scheduled appointment window and extend beyond the allotted window depending on your requirements. We recommend you allow a minimum of five hours for a complete installation.

During your installation, the Bell Fibe TV technician will:

  • Install your Bell Fibe TV receivers in their requested locations.
  • Install the Internet gateway and configure it for Fibe TV.
  • Connect one PC and one laptop to the Internet gateway.
  • Activate all the receivers ordered.
  • Adjust the Bell Fibe receiver settings for the sharpest picture quality
  • Program the Bell Fibe universal remote for your devices and provide you with a full tutorial on how to use your new Bell Fibe TV receiver and remote.

NOTE: The technician will connect the Bell Fibe TV receivers to your home theatre system but is not responsible for home theatre configuration and set up.


Bell Fibe TV wiring

Bell Fibe TV wiring

What to expect

  • Wherever possible, the Bell Fibe TV technician will re-use the existing in-home wiring
    • Gateway - One telephone jack will be dedicated to the Fibe TV gateway.
    • TV - Bell Fibe TV receivers can be installed wirelessly or using a cable (Ethernet or coaxial). The technician will choose the best option based on the wiring requirements.
    • Internet - Installation includes wiring to one PC, and wireless setup for one PC. Additional wired and wireless devices can be connected. The wireless SSID and passcode on the Fibe modem will be provided.
    • It may be necessary to replace outside wires and cabling, including attaching wires or enclosures to the house.
    • Any new in-home wiring will be run along the baseboards and may be visible, but re-using quality in-home wiring will be the first choice.


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