Getting started with Bell Fibe TV
New to Bell Fibe TV?
Getting started with your Bell Fibe TV services.
We hope you are enjoying your new Bell Internet service. To help you get set up and make the most of your Bell experience, here's some useful information about your service.
Register or log in to MyBell
Manage all your Bell services online with MyBell. Review your bills, change rate plans and check usage, take a guided tour of your first bill and much more.
Not registered yet? Register now
Recommendations to get you going
Fibe TV help
Become familiar with some of the basic features of your new Fibe TV service with our detailed step-by-step tutorials.
Fibe TV/Internet modem
Learn more about your Fibe TV/Internet modem.
Fibe TV app
Bring your TV service to your tablet, smartphone, laptop and Apple TV, and access live and on demand channels as well as your recordings.
Finding your TV channels is easy
Use our online tool to easily find the channels you're looking for. You can search by channel number or network on your tablet, smartphone or computer.
Programming, fixing or replacing your Bell Fibe TV remote
This guide will help you with programming your Bell Fibe TV remote, fixing it and finding out if it needs to be replaced.
Learn more about our products
Step-by-step tutorials
We've developed step-by-step tutorials for our most popular devices to help you with any questions or issues you may be experiencing.
Access an ever-growing selection of apps, CraveTV and YouTube, right on your TV.
Learn more
Bring your TV service to your tablet, smartphone, laptop and Apple TV, and access live and on demand channels as well as your recordings.
Learn more
Enjoy the most recent blockbusters and all-time classics, or catch up on popular primetime shows from CTV and other networks any time you want.
Learn moreIntroduction to your Bell Fibe TV service
We hope you're enjoying your new Bell Fibe TV service.
To learn more about your new Fibe TV receiver and its functionality or for general support questions, turn to the Support app right on your TV. Just press the apps (or Interactive TV) button on your remote and select the Support app.
More helpful information
Apps on your TV
Follow these simple instructions to find the apps you want on Fibe TV service.
Programming
Find shows based on title, keywords, genres or even actor's names.
Fibe TV app
Bring your TV service to your tablet, smartphone, laptop and Apple TV, and access live and on demand channels as well as your recordings.
Introduction to your bill
To get you ready for your first bill, we've created a guide that highlights some of the things you can expect. Your first bill will be different from future bills because it includes some one-time charges like:
- Credit adjustments
- Promotional credits
- Prorated charges
To see what your first bill will look like, review an example of a first bill. When you get your first bill, you can log in to MyBell and take a guided tour to help you understand the different charges and credits.
More Helpful Information
Register for MyBell
MyBell is the place to manage your Bell services. Register now for easy access to your services, features, bill, and more.
Sign up for e-bill
We'll email you every month when your e-bill is ready in MyBell.
Learn how to pay your bill
Paying your bill is easy, and there are a number of ways you can do it.
Your Bell Fibe TV installation
Preparing for your installation and set up
- Make sure that your TV(s) and computer(s) are functional and that the connections to both are accessible.
- Ideally, your TV(s) should be located close to your coaxial cable outlets (where the cable comes out of the wall) and your computers should be near power outlets.
- Have two power bars available to facilitate all the connections required.
- If you already have Bell Internet, please have the WEP or WPA key for your wireless home network available so the technician can configure your new system with your existing wireless settings.
Factors to consider before installation:
- Move away any large furniture that might impede installation.
- If you live in a rental property or condo, it's your responsibility to get permission to install Bell Fibe TV. You'll be required to sign the work order, confirming that you have secured the required permissions.
- The account holder should be on-site for the duration of the installation. If you can't be home at that time, please ensure that someone 18 years of age or older, will be on-site to authorize the installation and sign the agreement on your behalf.
- Technicians are not authorized or equipped to enter a customer's attic for cable routing.
- Basic installation will take 4 to 6 hours to complete. It does not include fishing wires through walls.
Note: Your installation may start at any time during the scheduled appointment window. The technician will then need 4 to 6 hours from that point. In more complicated installations, the technician may need more time.
Sit back while your Bell technician:
Hooks up your Bell Fibe TV service to your TV, home theatre system, and the Internet.
- Installs your Bell Fibe TV receivers in their requested locations.
- Installs the Internet gateway and configures it for Fibe TV.
- Connects one PC and two laptops to the Internet gateway.
- Activates all the receivers you’ve ordered.
Optimizes your receiver settings for a sharper picture quality.
- Adjusts the receiver settings for optimal TV format and input.
Programs the universal remote so that you'll only ever need one.
- Provides you with a full tutorial on how to use your Bell Fibe TV, remote, and receiver.
(Please note that the technician will connect your home theatre system but is not responsible for configuration and set up.)
.png)