I receive unsolicited text messages on my mobile phone

If a spam text message gets through to your Bell mobile phone, you can report the spam from your phone.

Here are some ways to help yourself:

• Block the number from your phone.

Bell’s communications to its customers will never:

• Request personal information, such as passwords, PINs, banking or credit card information (unless we are responding to an initial telephone inquiry that you made).
• Include links to virus removal tools. Instead, we will direct you to support.bell.ca/Internet.
• Include attachments like executable (.exe) files, password-protected zip files or ISO files.

If we identify that your account has been compromised, we may recommend that you reset your password.