If you suspect your device or SIM card has been compromised in any way, please contact the Bell Mobility Loss Prevention team at 1 800 509-9904 immediately.
Our representatives can add your lost or stolen device to the national list for lost or stolen mobile devices so that it cannot be used on Bell’s network, nor on the network of any other service provider in Canada. Learn more
You can call us free of charge using these numbers:
Within Canada
- With any landline or mobile phone: 1 800 667 ROAM (7626)
From the United States
- With a Bell mobile phone: +1 514 420-7748
- With a landline phone: 1 800 667-7626
From 21 international countries (PDF 10.43 KB)
- With a Bell mobile phone: +1 514 420-7748
- With a landline phone: +800 328-2123-3
Note: the "+" represents the international dialling code. To get the "+" symbol on your mobile phone, hold the "0" key for a few seconds until "+" appears on the display.
Alternatively, please contact us.
