Knowledge Centre

The Bell Companies have long been committed to maintaining the accuracy, confidentiality, security and privacy of your information. National Do Not call List

How to protect yourself from telecom fraud. Many types of telecom fraud exist, including: Stolen or lost handsets/equipment, Mobile phone scams, Internet and email scams, Landline phone scams, Identity theft and fraud.

If you've lost your mobile phone and/or SIM card, you can replace it with another phone or a SIM card and keep the same phone number.First, in order...

What is enhanced 9-1-1 (e9-1-1)?When you dial 9-1-1 from your Bell Mobility device, Bell Mobility will route your call to the 9-1-1 emergency...

Your Bell Mobility service agreement outlines the terms and conditions that govern your relationship with Bell. It covers such topics as services,...

You can access the service from your mobile phone or smartphone by visiting www.bell.ca/mobileantispam, or by texting these commands to short code...

Request a new unlisted number from Bell customer service. Unfortunately, an existing listed number cannot be unlisted.

Learn how to lock your Bell TV receiver and block certain programs, pay-per-view events and adult channels to prevent children from accessing them.

Canada has clear rules around telemarketing. It can only be done under certain circumstances and in most cases you are entitled to request that...

The PIN unblocking key (PUK; sometimes called personal unlocking key) is a master security code for unblocking and resetting the personal...