Skip to main content
Personal
Small Business
Medium & Large Business
Bell email
Bell Stores

Bell Stores

Filter store by
Find stores
  • Find a store
  • Book an appointment
ON
FR
Home
Home
  • Stores
    • Bell Stores

    • Book an appointment

  • Shop Shop
    • Mobility
        • Why Bell
        • Our network
        • Devices
        • Bring your own device
        • Plans
        • Prepaid
        • Accessories
        • Connected things
        • Promotions
        • Travel
    • Bundles
        • Popular bundles
        • Build your own
        • Promotions
    • TV
      • Fibe TV

        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV

        • Why Bell
        • Hardware
      • Bell Satellite TV

        • Why Bell
        • Programming
        • Hardware
      • What's on

        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet
        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
    • Home phone
        • Packages
        • Long distance
        • Features
    • Smart Home
      • Smart Home

        • Why Bell
        • Packages
        • Devices
      • Medical Alert

        • Medical Alert service
    • Promotions
    • Mobility

      • Why Bell
      • Our network
      • Devices
      • Bring your own device
      • Plans
      • Prepaid
      • Accessories
      • Connected things
      • Promotions
      • Travel
    • Bundles

      • Popular bundles
      • Build your own
      • Promotions
    • TV

      • Fibe TV
        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV
        • Why Bell
        • Hardware
      • Bell Satellite TV
        • Why Bell
        • Programming
        • Hardware
        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet

      • Why Bell
      • Packages
      • Wi-Fi
      • Fibre
      • Features
      • Promotions
    • Home phone

      • Packages
      • Long distance
      • Features
    • Smart Home

      • Smart Home
        • Why Bell
        • Packages
        • Devices
      • Medical Alert
        • Medical Alert service
    • Promotions

  • Support Support
    • Support overview
    • Billing & Accounts
        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV
      • Fibe TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV

        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet
        • Overview
        • Modem and Wi-Fi
        • Bell email
        • Internet security
        • Internet usage
        • Troubleshooting tools
    • Home phone
        • Overview
        • Phone line
        • Long distance and calling cards
        • Calling features
        • Self-serve options
    • Smart Home
    • Support overview

    • Billing & Accounts

        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility

      • Bell Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV

      • Fibe TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV
        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet

      • Overview
      • Modem and Wi-Fi
      • Bell email
      • Internet security
      • Internet usage
      • Troubleshooting tools
    • Home phone

      • Overview
      • Phone line
      • Long distance and calling cards
      • Calling features
      • Self-serve options
    • Smart Home

  • MyBell MyBell
    • My services
    • My bills
    • My profile
    • My services

    • My bills

    • My profile

  • Business
    • Small business services

    • Medium & Large Business

  • Log in / Register
  • 0 Cart
  • Bell email
  • FR
Home
Search bell.ca
Shopping cart 0
Your shopping cart is empty
Dictate your search

change selected close

Your current region: Ontario

Change region
change selected close
Your current region: Ontario (change)
Select a region:

 

Internet : Articles for Modem and Wi-Fi

Browse support topics

Support overview

Bell Bell MTS

Billing & Accounts

MyBell support Billing Sales & refund policy Security and privacy Glossary

Mobility

Using my device Rate plans, add-ons and entertainment Network, coverage and travel Repairs & warranties Self-serve options

Fibe TV

Receivers & remotes Channels and programming Pay-per-view Self-serve options

Alt TV

Devices Self-serve options

Bell Satellite TV

Receivers & remotes Channels and programming Pay-per-view and On Demand Self-serve options

Internet

Modem and Wi-Fi Bell email Internet security Internet usage Troubleshooting tools

Home phone

Phone line Long distance and calling cards Calling features Self-serve options

Smart Home

Overview

Internet : Articles for Modem and Wi-Fi

Home Hub 2000
  • 10
  • 20
  • 30
  • 40
  • 50
Display:
  • 1. Managing Wi-Fi networks on your Home Hub 2000 modem

    Find out how to configure Wi-Fi networks on your Home Hub 2000 modem. The Home Hub 2000 modem lets you set up primary and guest Wi-Fi networks.

  • 2. Access control in the Home Hub modems

    Find out how to configure the time and day a specific device can access the Internet via the Home Hub .

  • 3. How to find my Bell Internet user ID (b1 number)

    When you signed up for Bell Internet, you were automatically assigned a Bell Internet user ID (e.g., b1xxxxxx). Your modem needs this ID to connect to the Internet, and you might need it to identify yourself when contacting Bell.

    You can find your Bell Internet user ID in your welcome kit and on your bill. You can also find it by logging in to MyBell.

  • 4. How to reset TCP/IP (Windows)

    One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

  • 5. About 2.4 and 5.0 GHz wireless bands

    About 2.4 and 5.0 GHz wireless bands

  • 6. Stay connected during a power outage with your Home Hub 3000

    With the Home Hub 3000, you can take advantage of an optional backup battery.

  • 7. How to connect your Fibe TV receiver to your modem wirelessly

    How you wirelessly connect your receiver depends on the type of modem you have.

  • 8. Manage Wi-Fi on your Home Hub 3000

    To access the settings for your primary Wi-Fi network:

  • 9. Optimize and troubleshoot your Wi-Fi network

    The following sections review common issues with Wi-Fi and give you information on how to optimize and troubleshoot your Wi Fi connection. Please go through each section and follow the optimization and troubleshooting steps for best results.

  • 10. How to configure the guest Wi-Fi network on my Home Hub 2000 modem

    The guest wireless network only provides access to the Internet. Guests don't have access to the other devices on your network and cannot change your network's settings.

  • 1
  • 2
  • 3
Next page
cxp-do-more-mobile cxp-do-more-mobile-tablet cxp-knowledge-centre-family
Do more with your mobile device. Discover what Bell’s connected things can do for you and your family.
Learn more

Are you moving?

Transfer all your Bell services to your new home at once. Use our online form to notify us of your move and we'll call you back to confirm the details.

Fill out the moving form  

Recently viewed articles

Back to top  
Contact us
Find a store

Search

  • Site map
  • Jobs@Bell
  • Customer commitment
  • Register for MyBell
  • About Bell
  • Get Email updates
    Satellite TV and Mobility services
  • BellMedia.ca
  • Accessibility centre

    Privacy Security Legal & regulatory Your rights as a wireless customer The Internet Code Jobs@Bell

    © Bell Canada, 2021. All rights reserved.

    • Follow@Bell

      Follow@Bell_LetsTalk

    © Bell Canada, 2021. All rights reserved.

    Email to a friend

    Where to find my account number?

    One Bill

    Mobility Bill

    One_Bill_EN
    Mob_Bill_EN

    Select a TV service

    • Fibe TV
    • Fibe Alt TV
    • Satellite TV