Knowledge Centre

Find out how to configure Wi-Fi networks on your Home Hub 2000 modem. The Home Hub 2000 modem lets you set up primary and guest Wi-Fi networks.

Find out how to configure the time and day a specific device can access the Internet via the Home Hub .

When you signed up for Bell Internet, you were automatically assigned a Bell Internet user ID (e.g., b1xxxxxx). Your modem needs this ID to connect to the Internet, and you might need it to identify yourself when contacting Bell.

You can find your Bell Internet user ID in your welcome kit and on your bill. You can also find it by logging in to MyBell.

One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. Follow these instructions if you can't connect to the Internet and you've tried all other methods to resolve the problem.

Learn about the 2.4, 5, and 6 GHz Wi-Fi frequencies available on your Bell modem.

With the Home Hub 3000, you can take advantage of an optional backup battery.

Learn simple ways to reboot your Home Hub 4000, Home Hub 3000 and the Home Hub 2000.

How you wirelessly connect your receiver depends on the type of modem you have.

To access the settings for your primary Wi-Fi network:

The following sections review common issues with Wi-Fi and give you information on how to optimize and troubleshoot your Wi Fi connection. Please go through each section and follow the optimization and troubleshooting steps for best results.