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How to make or locate a payment on my Bell One Bill

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

One-time payment

One-time payment

View your bill

To view your current and past bills, you can log in to MyBell or the MyBell app on your mobile device.

We accept Visa, Mastercard and American Express.

Allow up to 24 hours for credit card payments.

How to view your bill in MyBell

How to view your bill in the MyBell app

Payments should be received within 30 days of your bill date to avoid late payment charges.

Credit card payment

Pay online by making a debit card payment through your bank.

  • Provide the correct account number found on your One Bill and customer ID # to make a payment.
  • Customer ID # must be 14 digits with ZZZ in the middle.

View step-by-step instructions

Debit payment

Pay online by making a debit card payment through your bank.

  • Provide the correct account number found on your One Bill and customer ID # to make a payment.
  • Customer ID # must be 14 digits with ZZZ in the middle.

View step-by-step instructions

Money transfer

You can use Western Union to make a payment.

  • Use the city code BAYCITY
  • Payments made through Western Union can be verified by calling 1 800 238-5772.

Cash or cheque

You can pay your bill by cash or cheque at most banks and financial institutions.

  • Your original bill is required.
  • Administrative fees may apply.

To view your current and past bills, simply log in to MyBell. Learn how to view your most current bill online.

If you're paying by cheque, you can also pay at a Bell store or mail your payment to:

Bell Canada
P.O. Box 9000, Don Mills station
North York, ON
M3C 2X7
Bell Canada
P.O. Box 8712, Centre-ville station
Montréal, QC
H3C 5B4
Bell Canada
P.O. Box 5490
Terminal station
Vancouver, BC V6B 6L1

Pre-authorized payment plan on chequing account
Pre-authorized payment plan by credit card
Locating a payment
One-time payment

One-time payment

View your bill

To view your current and past bills, you can log in to MyBell or the MyBell app on your mobile device.

We accept Visa, Mastercard and American Express.

Allow up to 24 hours for credit card payments.

How to view your bill in MyBell

How to view your bill in the MyBell app

Payments should be received within 30 days of your bill date to avoid late payment charges.

Credit card payment

Pay online by making a debit card payment through your bank.

  • Provide the correct account number found on your One Bill and customer ID # to make a payment.
  • Customer ID # must be 14 digits with ZZZ in the middle.

View step-by-step instructions

Debit payment

Pay online by making a debit card payment through your bank.

  • Provide the correct account number found on your One Bill and customer ID # to make a payment.
  • Customer ID # must be 14 digits with ZZZ in the middle.

View step-by-step instructions

Money transfer

You can use Western Union to make a payment.

  • Use the city code BAYCITY
  • Payments made through Western Union can be verified by calling 1 800 238-5772.

Cash or cheque

You can pay your bill by cash or cheque at most banks and financial institutions.

  • Your original bill is required.
  • Administrative fees may apply.

To view your current and past bills, simply log in to MyBell. Learn how to view your most current bill online.

If you're paying by cheque, you can also pay at a Bell store or mail your payment to:

Bell Canada
P.O. Box 9000, Don Mills station
North York, ON
M3C 2X7
Bell Canada
P.O. Box 8712, Centre-ville station
Montréal, QC
H3C 5B4
Bell Canada
P.O. Box 5490
Terminal station
Vancouver, BC V6B 6L1


Pre-authorized payment plan on chequing account

Pre-authorized chequing plan

The most convenient way to pay is by pre-authorized payment from your bank account. Your bill will be automatically paid on time, every time. This will save you time, postage and late fees.

How it works

  • You'll continue to receive monthly statements (paper or electronic) detailing all charges.
  • The total amount due is deducted automatically from your bank account every month, 18 days after your statement billing date.

How to sign up

You can sign up online in minutes. All you’ll need is your banking information, a MyBell profile, and a recent One Bill.

How to sign up online

How to sign up in the MyBell app


It takes one to two bill cycles to set up in the system.

NOTE: Your financial information is 100% secure.

If you ever want to change your payment information or cancel your automatic payments, you can make changes quickly and easily online.


Pre-authorized payment plan by credit card

Pre-authorized credit card plan

You can set up regular pre-authorized payments from the card of your choice.

With our pre-authorized credit card program, your bill will be paid automatically – on time, every time.

How it works

  • Each month, we automatically charge the total amount of your monthly bill to the credit card you have provided.
  • Your credit card will be charged within seven business days after the bill date.

How to sign up

Changes and cancellations

You can make changes to your pre-authorized credit card plan by logging into MyBell. You or Bell can cancel your pre-authorized payment agreement at any time, with proper notification.

  • Upon termination, any balance owing must be paid directly to Bell.
  • Cancelling your pre-authorized payments does not cancel your Bell services and you are responsible for any past, present or future amounts owing.
  • It is your responsibility to ensure that the credit card information you provide us is up to date and accurate. If your credit card expires while you are subscribed to the pre-authorized credit card plan, you must notify us right away to keep your account in good standing.
  • Please allow 10 to 15 days for us to process your agreement or update.

Accepted credit cards:

  • Visa
  • Master Card
  • American Express
Note: prepaid and debit versions are not accepted.


Locating a payment

Locating a payment

To search efficiently, it helps to have the exact amount paid and date of the payment.

To locate your payment in MyBell:

  1. Log in to MyBell
  2. Select My bills & payments in the top menu and click on your One Bill.
  3. Click the Payment history tab.

 

In the payment history, you can see the payments we received from you. If you’re unable to locate a particular payment, please contact your financial institution or credit card company.


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