Possible reasons why
- You may be tuned into the wrong channel.
- You may be using the wrong remote for the receiver.
What to do
- Change your batteries.
- Look at the back of your remote or use the checklist below to verify your Bell Satellite TV channel setting. Note: This information can also be found in page 2 of your Bell TV for Condos User Guide.
- Each TV in your home is programmed to a different channel. For example, the TV in your living room would be on Channel 3, your second TV would be on Channel 8, and if you had a third TV it would be set on Channel 13. Check to see if you are tuned into the right channel.
In the room where the set-box is located, your TV and VCR channel should both be set to Channel 3 or 4.
For each additional location, your TV and VCR should be set to either 8, 12 or 13 – depending on the area where you live. Refer to the following guide to set yours correctly.
|Toronto Area||Ottawa Area||Montreal Area|
|TV1 and VCR1||3 or 4||3||3|
|TV2 and VCR2||8||8||8|
|TV3 and VCR3||13||12||13|
Use the original TV remote (or the controls on your TV) to tune your TV to the correct channel.
Follow a similar procedure if you are watching a video.