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What is a service or data service agreement price adjustment?

Sometimes Bell Mobility offers discounted or free phones in exchange for signing a contract with us for a committed service period. Sometimes we will offer additional discounts or rebates for customers who also buy a data device from Bell.

If you are one of these customers, your discount or rebate was based on the service term you chose for your contract. In most cases, the longer the service term, the greater the amount of discount or rebate.

If you cancel your voice or data service before the end of your committed service period, you will have to pay a fee that pro-rates the cost of your phone or device to cover the rest of your contract.

The charge policy applies to all provinces and adheres to the guidelines of Québec's Bill 60 and protects consumers from paying fees greater than their original data rebate.

None of this applies if you paid the full price for your phone or device at the beginning of your service. In that case, you can use our service on a month-to-month basis and there will be no price adjustment fee if you cancel.

How the Data Service Agreement Price Adjustment (DSAPA) charge is calculated:


Prior to February 10, 2013

  1. Take the number of months left in the contract term.
  2. Multiply by $20 per month to a maximum of $200. (Note: the minimum charge is $100.)

Example:

You activate a BlackBerry Bold on a 36-month term. In month 24, you drop the data feature.

Step 1: number of months left in the contract term = 12
Step 2: $20 x 12 months = $240 DSAPA charge

Starting on February 10, 2013

  1. Take the Data Rebate provided at the time of device activation/upgrade.
  2. Divide the Data Rebate by the number of months in the contract term.
  3. Multiply the amount in step 2 by the number of months left in the contract term.

Example:

You activate a BlackBerry Bold on a 36-month term and receive a $250 Data Rebate. In month 24, you drop the data feature.

Step 1: Data Rebate = $250
Step 2: $250 / 36 months = $6.94
Step 3: $6.94 x 12 months remaining in contract = $83.33 DSAPA charge

Other resources
Mobility Terms of Service.

Last Updated:10/02/2013

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