How to recover a lost username or password for BlackBerry Internet Service
If you have forgotten your BlackBerry Internet Service password, you can use the password recovery option on your smartphone:
- From the home screen, select the Email Settings icon (this may also be found in the Setup folder). Or, if your smartphone uses the BlackBerry 6 operating system, select Internet Mail Account.
- Select Forgot Password.
Alternatively, you can visit bell.blackberry.com, click Forgot Password? and fill in the requested information. A message containing your new password will be sent to your BlackBerry smartphone.
If you have forgotten your username, please call Bell Mobility.