Cancelling your Bell Mobility service
Should you choose to cancel your service, contact us and let us know the date you want the cancellation to be effective. Keep in mind the following:
- If your Bell Mobility service is subject to the Wireless Code, your service can be deactivated immediately or on another date of your choosing (up to 60 days from the date of your request).
- All other services can be deactivated on any date in the 30 to 60 days following the date of the request.
After deactivation, a final bill will be generated on your regular billing date.
Some charges (e.g., international roaming) may take longer to generate and may need to be billed separately at a later date. All charges will be billed within 90 days of your cancellation date.
If your Bell Mobility service is subject to the Wireless Code, recurring charges billed in advance will not be refunded upon the cancellation of your service. If your service is subject to a commitment period and you cancel it before the end date, a cancellation fee will apply.