How to change my mobile rate plan
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How to change my mobile rate plan

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Due to recent updates on bell.ca, online rate plan changes are unavailable until further notice. Please contact us to change your rate plan.

Browse our rate plans to find one that suits your needs, or choose features to customize your plan. Please note that some features may not be compatible with your current account or device.

When you downgrade your rate plan, the change will take effect on your next billing date. Until then, your current rate plan and included features will remain in effect.

When you upgrade your rate plan:

  • Minutes/airtime: If the change gives you extra airtime, the minutes or free calls will be prorated for the number of days remaining until your next bill.
  • Data: If you previously did not have a data package and you add one, you will see prorated charges for the number of days remaining until your next bill. However, you can enjoy the full monthly allotment of data.

Note: you cannot change from a monthly to a prepaid plan and vice versa.

If you're currently on a rate plan that's no longer available, you won't be able to go back once you change it.

Learn more about the changes to look for on your bill

  • When your contract expires, you don't have to do anything. You can keep your current rate plan as long as it's still in our billing system.

Looking to upgrade?

Contact us to see if you're eligible for a new mobile device.

If you know you're eligible, visit a Bell store to choose your new device.

Last Updated: 12/30/2011

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