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My TV is showing Error 311: A serious problem has been detected with your hard drive

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Error 311: A serious problem has been detected with your hard drive.

If you see the error code 311 at the top-right corner of the error message on your TV (see diagram),

errorScreen(en)

Try the following:

  1. Unplug the receiver’s power cord from the power outlet or bar.
  2. Wait 30 seconds and plug it back in.

If the message reappears, please contact customer service.

Last Updated:21/11/2011

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