Your TV set most likely displays 60 frames per second. Bell Satellite TV's On Demand service has been designed to show up to 1080p resolution. As a result, the system will adjust the event to a resolution (720p) your TV set can display.
The 994 error warns you about this situation so you can confirm whether you still want to order the program.
To find out more about your TV set's supported resolutions, we suggest you consult your TV set manual or with the manufacturer.