Getting started with Bell TV

Welcome

With your new Bell Satellite TV service, you’re about to enjoy:

• Stunning HD picture quality – 10x better than regular television
• An HD PVR so you can pause and rewind live TV – never miss a moment
• On Demand movies in 1080p HD – the highest quality of any provider
• Customizing your programming – choose and only pay for the channels you want
• A complete and customized installation

Not a Bell Satellite TV customer yet?

Learn more about spectacular TV.

Last Update:05/01/2012

Installation

Factors to consider before your installation:

• The account holder must be on-site for the duration of the installation. If you can't be home at that time, please ensure that someone 18 years of age or older will be on-site to authorize the installation and sign the agreement on your behalf.
• If you live in a rental property or condo, it's your responsibility to get permission to install Bell Satellite TV. You'll be required to sign the work order, confirming that you have secured the required permissions.

On the day of your installation:

• Basic installation will take approximately 5 hours to complete. Note that installation will not include fishing wires through walls.
• Make sure your TVs are working and that the connections are accessible. Ideally, your TVs should be located close to your coaxial cable outlets (where the cable comes out of the wall).
• Move away any large furniture that might impede installation.

Sit back while your Bell technician:

• Hooks up your Bell Satellite TV service to your TV, home theatre system and the Internet (note: the technician will connect your home theatre system but is not responsible for configuration and set up)
• Programs the universal remote so that you'll only ever need one
• Optimizes your receiver settings for sharper picture quality
• Provides you with a full tutorial on how to use your Bell Satellite TV service, remote and receiver

Note: Technicians are not authorized or equipped to enter an attic for cable routing.

Last Update:05/01/2012

Getting started with Bell TV

Learn about the viewing options and advanced features of your Bell Satellite TV service.

Remote control: Configure your Bell Satellite TV remote to control all your entertainment devices.

On-screen guide: See what's on and when, without interrupting what you're currently watching.

Recording to your PVR: Learn how to use your HD PVR to watch and record up to three different shows at the same time.

Timer: Set a timer to program recordings or to be alerted when your favourite show starts.

Search: Find your favourite shows, fast.

Parental locks: Control which shows your kids can watch.

Time shifting: See how you can catch your favourite shows at different times.

Pay-per-view: Learn how to order premium Pay-per-view programming.

Last Update:05/01/2012

Billing

Get all the answers you need about your monthly bill.

MyBell: Register for MyBell and manage your account online.

E-bill: View your bill online and help the environment.

Your bill: Understand your bill and what makes your first bill unique.

Paying your bill: Learn about the payment options available.

Last Update:05/01/2012

Troubleshooting

Learn how to resolve common technical problems for Bell Satellite TV.

Signal fluctuation: Learn what can cause the satellite signal to fluctuate.

Missing channels: What to do when channels are missing from your programming.

Sporting event blackouts: Why some programming is blacked out.

No picture: What to try when there's no picture.

No sound: What to try when there's no sound.

Remote control: Troubleshoot a remote that isn't working.

Trouble ordering: What to do when you can't order programming with your remote.

Last Update:05/01/2012