If your mobile phone or smartphone screen doesn’t appear to be working, first ensure that your phone is turned on and that the battery is charged.
Make sure the screen hasn’t been turned off, or the brightness dimmed so much that it appears to be off. Visit the phones and accessories page and select your phone model to see your user guide for instructions on adjusting screen options.
If your mobile phone or smartphone screen is cracked, damaged or broken your manufacturer's warranty is unfortunately void. Visit a Product assistance centre to see if it can be repaired.
Learn about estimated repair costs.
Last Updated:21/03/2011