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How to perform a hard reset when my Samsung Galaxy Note is unresponsive

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Samsung Galaxy Note™ (2.3.6)

1. Turn off the phone by pressing the Power button. If it won't turn off, remove then reinsert the battery.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

2. To remove the battery, lift the top of the battery cover and pull it away from the phone.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

3. Remove the battery, wait for a few seconds, and then reinsert the battery.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

4. Line up the battery cover hinge with the designated holes inside the phone. Gently push down the cover until it clicks into place.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

5. Press and hold the Volume down, Volume up and Power buttons until the Samsung logo appears on the screen.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

6. Scroll to wipe data/factory reset by pressing the Volume down button.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

7. Touch Home.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

8. Scroll to Yes -- delete all user data by pressing the Volume down button.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

9. Touch Home.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

10. The phone will reset and wipe all contents.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

11. Touch Home.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

12. The phone will reboot to the initial setup screen.

If the Samsung Galaxy Note becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.

A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:12/12/2012

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