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How to perform a hard reset when my Samsung Galaxy S III is unresponsive

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Samsung Galaxy S III™

1. Ensure the phone is off. If it won't turn off, remove then reinsert the battery.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

2. If the phone still won't start, follow the steps below.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

3. Press and hold the Home button, the Volume up button and the Power button. Keep the buttons held down until the Samsung logo appears.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

4. Scroll to wipe data/factory reset by pressing the Volume down button.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

5. Press the Power button.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

6. Scroll to Yes -- delete all user data by pressing the Volume down button.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

7. Press the Power button.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

8. The phone will now wipe all contents.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

9. Press the Power button.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

10. The phone will now reboot to the initial setup screen.

If the Samsung Galaxy S III becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:10/10/2012

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