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How to perform a hard reset when my MOTOROLA XT860 4G is unresponsive

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MOTOROLA XT860 4G (2.3.4)

1. Ensure the XT860 4G is off. If it won't turn off, remove then reinsert the battery.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

2. Press and hold the X key and the Power button until the recovery screen appears.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

3. Press the Volume Up and Down buttons.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

4. Press the Volume Down button twice to highlight wipe data/factory reset.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

5. Press the Power button.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

6. Press the Volume Down button seven times to highlight Yes -- delete all user data.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

7. Press the Power Button.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

8. The phone will now wipe all user data.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

9. Press the Power button to reboot the phone.

If the MOTOROLA XT860 4G becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings. It will not remove data from the memory card.

Last Updated:17/10/2012

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