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How to update the software on my Novatel Wireless MiFi 2372

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To update your Novatel Wireless MiFi 2372, you will need to download and run the installation program on a Windows computer.

Before you begin, disconnect all USB devices from the computer (cameras, MP3 players, printers, etc.).

To update the software on a Novatel Wireless MiFi 2372:

  1. Download the Novatel Wireless MiFi Update Utility to your computer desktop.
  2. Once the download is complete, open the zip file (20419312_MUU_MSM7225_Build_5.28_pkg.zip) and extract its contents to the desktop.
  3. Open the software file (20419312_MUU_MSM7225_Build_5.28_pkg.exe).
  4. A new window will open with information about the software. Select OK.
  5. Plug the Novatel Wireless MiFi 2372 into the computer's USB port. It must remain connected until the update completes.
  6. Select Next.
  7. A licence agreement will appear. Select Accept to proceed.
  8. The update will begin. It will take a few minutes to complete. Do not interrupt the process.
  9. When the update is complete, select Finish.

Troubleshooting

In the rare case that the update does not complete successfully:

  1. Unplug the Novatel Wireless MiFi 2372.
  2. Reboot the computer. Do not open any other programs, as they may interfere with the update.
  3. Repeat steps 3 through 9 above.

If you're still having problems with the update, please contact us.

Last Updated:25/07/2011

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