The Expert and Support plan provides content backup and access to premium technical support.
- My Content app: 20 GB of cloud storage for photos and videos
- My Tech Expert app: technical support through tap-to-call and tap-to-chat, for everything from simple device instructions to complex troubleshooting
The technical support team is available from 6 a.m. to 12 a.m. (ET), 7 days a week, except national Canadian holidays.
The Expert and Support plan does not include hardware protection. For complete protection, try the Smart/Phone Care Best plan.