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How to free up memory on my BlackBerry smartphone

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Clear your Browser cache

Your browser cache is used to store Web pages and images so that they don't have to be re-downloaded while browsing. This may speed up the Web browsing experience. However, it also uses memory. It’s a good idea to clear your cache periodically to free up memory.

  1. From the Home screen, select Browser
  2. When the Browser loads, open the Menu
  3. Select Options
  4. Select Cache Operations
  5. Select the Clear button under Content Cache and Pushed Content

Last Updated:19/04/2014

General tips

To maximize memory on your BlackBerry smartphone:

  • Ensure your smartphone has the latest software.
  • Remove outdated information that you no longer require.
  • Install and use a memory card to store music, pictures and other information. To buy one, visit your nearest Bell store.

Last Update:19/04/2014


Check available memory

To check how much memory is available on your BlackBerry smartphone:

 

  1. From the Home screen, select Options
  2. Select Status
  3. The field named File Free displays the amount of memory left. A value of zero means the smartphone is short on storage.

Last Update:19/04/2014


Reduce stored messages

Reducing the number of days you keep old email on your smartphone can free up some memory.

  1. From the Home screen, select Messages
  2. Select Options
  3. Select General Options

Scroll down and change the Keep Messages setting. We recommend 7 to 10 days.


Last Update:19/04/2014


Reduce stored appointments

Reducing the number of days you save old appointments on your smartphone is another way to make storage space available.

  1. From the Home screen, select Calendar
  2. Select Options
  3. Select General Options

Scroll down and change the Keep Appointments setting. We recommend 7 to 10 days.


Last Update:19/04/2014


You’ll save memory by removing applications and languages that you don’t use.

  1. From the Home screen, select Options
  2. Select Advanced Options
  3. Select Applications
  4. Highlight an application or language that is not used. The smartphone will not allow you to delete critical applications
  5. Once highlighted, select the Menu button
  6. Select Delete
  7. To confirm, select Delete when prompted
  8. When complete, a prompt to restart your smartphone will appear. Select Restart

Last Update:19/04/2014


Clear your Browser cache

Your browser cache is used to store Web pages and images so that they don't have to be re-downloaded while browsing. This may speed up the Web browsing experience. However, it also uses memory. It’s a good idea to clear your cache periodically to free up memory.

  1. From the Home screen, select Browser
  2. When the Browser loads, open the Menu
  3. Select Options
  4. Select Cache Operations
  5. Select the Clear button under Content Cache and Pushed Content

Last Update:19/04/2014


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