The browser version you’re using appears to be out of date. For a better browsing experience and to properly view
all the features of our website, as well as others, please upgrade to the latest version of Internet Explorer.
Federal Navigation
mybell.bell.ca
EN
ON

Select a language

Select a region

Save my selections
Search
Store Locator

Find a store

Search
Login navigation
Log in / Register
Selected search filter All topics

How to reset my BlackBerry Curve 9360 to the factory default settings

Contact us

BlackBerry® Curve™ 9360 (7.0.0.182)

1. Press and hold the alt key, the right aA key (shift/caps lock) and the del key at the same time.

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

Last Updated:11/02/2013

2. The BlackBerry smartphone will shut down, and the keys can now be released.

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

Last Updated:11/02/2013

3. When the BlackBerry smartphone has restarted the reset is complete.

Follow these steps to safely reset and reboot your BlackBerry® smartphone.

Last Updated:11/02/2013

Was this article useful?


We would appreciate suggestions on how we can improve the content on our website.

Please note that we will not respond to the feedback you provide on this form. If you have questions about your service, please click the Contact us button above and select Other ways to contact us.

500 characters left.

My articles Info

"Recently viewed articles" automatically lists pages you view. Click "Save to my articles" on an article page to store it under "Saved articles."

Recently viewed articles

Saved articles