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How to change the email settings on my BlackBerry Bold 9700

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BlackBerry® Bold™ 9700 (5.0.0.344)

1. Press the Menu key.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

2. Scroll to and select Setup.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

3. Scroll to and select Email Settings.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

4. Wait while the BlackBerry® Bold 9700 contacts the network.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

5. Scroll to the required email account.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

6. Press the Menu key.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

7. Scroll to and select Edit.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

8. Change the Email account name if required.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

9. Scroll to and change Your name if required.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

10. Scroll to and select Advanced Options.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

11. Scroll to and select Email Server.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

12. Enter the correct email server.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

13. Scroll to and select Save.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

14. Enter the password for the email account.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

15. Scroll to and select OK.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

16. Wait while the Bold 9700 saves the changes.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

17. The selected email account has been changed.

If you have trouble sending or receiving email, you may need to change the email server settings. Please contact your email provider to obtain the correct server settings.

Note: Entering the wrong mail server settings can stop your BlackBerry Bold 9700 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.

Last Updated:09/10/2012

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