Phones, tablets and Mobile Internet
Support for your device
Select a device to get customized support.
BlackBerry® Tour™ 9630
The BlackBerry® Tour™ 9630 is a 3G (EVDO) or 2G (1xRTT) device.
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Troubleshooting for all BlackBerry smartphones
I have a problem and I need help.
- My BlackBerry smartphone keeps freezing
- My BlackBerry battery doesn’t last very long.
- I’m not receiving email from Hotmail, MSN, Sympatico or Bell Internet on my BlackBerry smartphone.
- I’m having trouble accessing the Internet on my BlackBerry smartphone
- I’m not receiving email on my BlackBerry smartphone.
Hints and tips for all BlackBerry smartphones
I want to learn about how things work.
- How to conserve battery power on my BlackBerry smartphone
- How to free up memory on my BlackBerry smartphone
- How to update my BlackBerry software using a Web browser
- How to set up my BlackBerry Internet Service
- How to update my BlackBerry software using Desktop Manager
New to Bell Mobility? Visit this section for help with everything from setting up your voicemail and paying your first bill to personalizing your phone with the latest downloads.