Where can I use my EVDO/1xRTT mobile phone outside Canada and how much will it cost?

A variety of EVDO/1xRTT mobile phones and smartphones can be used for roaming.

EVDO/1xRTT world phones

The following world phones offer roaming in over 200 countries:

• Motorola A840
• Samsung Ace World Edition
• BlackBerry 8830 World Edition
• BlackBerry Storm 9530
• BlackBerry Storm2 9550
• BlackBerry Style 9670
• BlackBerry Tour 9630

See coverage and rates for world phones (PDF)

Note: effective August 20, 2013, international roaming with a CDMA world phone will no longer be available. CDMA world phones will only work within North America where CDMA roaming is available.

Other EVDO/1xRTT phones

If your EVDO/1xRTT phone isn’t listed above, it can only roam in the following countries, and the following rates apply:

If you have an HSPA+ or LTE phone, please check the HSPA+/LTE tool.

Travelling with your EVDO/1xRTT phone

Before you go

1. Using the details above, verify that roaming is available at your destination and check the corresponding rates. You can also view our U.S. EVDO/1xRTT coverage map (PDF).
2. Contact us to ensure roaming and international calling are activated on your account.
3. Don’t forget to bring your charger and electrical adapter.
4. Turn on your phone’s screen lock to prevent accidental or unauthorized use. While it’s locked, you can still dial 9-1-1 if needed. For screen locking instructions, refer to the user guide or tutorial in our device support section.

Notes:

• To contact us while travelling, you can call us free of charge from your mobile phone. We’re available 24/7.
  • From the United States: 1 800 667-7626
  • From other locations: +1 514 420-7748 (the “+” represents the international dialling code)
• If your phone or SIM card is lost or stolen, report it immediately by calling one of the numbers above to avoid being held responsible for fraudulent charges.
• Roaming is not available on Prepaid plans.

While you’re there

Making a call:

To make an international call while roaming on an EVDO/1xRTT network, you’ll need to enter an international dialing code before the phone number you are calling:

• From the U.S. and most of the Caribbean: dial 011 followed by the phone number (e.g., Barbados to Paris: 011 33 1 XX XX XX XX)
• From China and Mexico: dial 00 followed by the phone number (e.g., Mexico to Paris: 00 33 1 XX XX XX XX)

Retrieving voicemail:

1. Call your own phone number as if you were placing an international call to Canada (roaming charges apply).
2. Once you hear your greeting, press #.
3. Enter your voicemail password.

Sending a text message:

On an EVDO/1xRTT network, you can send a text message the same way you would at home.

Using data, email and connecting to the Internet:

Data roaming charges can add up quickly. We recommend that you do not use data-intensive applications such as web surfing, video streaming or downloading large email attachments while outside of Canada.

To reduce roaming costs on EVDO/1xRTT phones, contact us for information or sign up for a U.S. travel bundle.

Contacting Bell while abroad:

For help and information when travelling abroad, you can call us free of charge using these methods:

• From a Bell mobile phone: +1 514 420-7748
• From a landline phone in the United States: 1 800 667-7626
• From a landline phone in 21 countries: +800 328-2123-3

Note: the "+" represents the international dialling code.

Alternatively, visit our contact us section for more options.

Reporting a lost/stolen phone:

If your phone or SIM card is lost or stolen while you’re travelling, report it immediately by calling one of the numbers above to avoid being held responsible for fraudulent charges.

Last Updated:18/06/2013