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Where can I use my EVDO/1xRTT mobile phone outside Canada and how much will it cost?
Bell offers a variety of EVDO/1xRTT mobile phones and smartphones that can be used for roaming. Use the tool below to view roaming rates for your device:
Don’t see your device? You may be using an HSPA or LTE smartphone. Please check the HSPA/LTE tool.
Travelling with your EVDO/1xRTT phone
Before you go
- Using the tool above, verify that roaming is available at your destination and check the corresponding rates.
- Contact us to ensure roaming and international calling are activated on your account.
- Don’t forget to bring your charger and electrical adapter.
Notes:
- To contact us while travelling, you can call us free of charge from your mobile phone. We’re available 24/7.
- From the United States: 1 800 667-7626
- From other locations: +1 514 420-7748 (the “+” represents the international dialling code)
- If your phone or SIM card is lost or stolen, report it immediately by calling one of the numbers above to avoid being held responsible for fraudulent charges.
- Roaming is not available on Prepaid plans.
While you’re there
Making a call:
To make an international call while roaming on an EVDO/1xRTT network, you’ll need to enter an international dialing code before the phone number you are calling.
Retrieving voicemail:
- Call your own phone number as if you were placing an international call to Canada (roaming charges apply).
- Once you hear your greeting, press #.
- Enter your voicemail password.
Sending a text message:
On an EVDO/1xRTT network, you can send a text message the same way you would at home.
Using data, email and connecting to the Internet:
Data roaming charges can add up quickly. We recommend that you do not use data-intensive applications such as web surfing, video streaming or downloading large email attachments while outside of Canada.
To reduce roaming costs on EVDO/1xRTT phones, contact us for information.
Contacting Bell while abroad:
For help and information when travelling abroad, you can call us free of charge using these methods:
- From a Bell mobile phone: +1 514 420-7748
- From a landline phone in the United States: 1 800 667-7626
- From a landline phone in 21 countries: +800 328-2123-3
Note: the "+" represents the international dialling code.
Alternatively, visit our contact us section for more options.
Reporting a lost/stolen phone:
If your phone or SIM card is lost or stolen while you’re travelling, report it immediately by calling one of the numbers above to avoid being held responsible for fraudulent charges.Last Updated:03/02/2012
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